FAQ's

1. What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

2. Can I cancel my order or change my address?

We understand sometimes you can change your mind on an item. If you need to cancel your order please visit our Contact Us page. If you need to change your shipping address, please contact us right away and we will do our best to update it during our order fulfillment process. If the item has shipped, we cannot change the shipping address nor cancel the order.

3. Where's my order / How can I track my order?

You should receive an email when the order is processed and shipped to you with proper tracking information. If you don't receive these emails, please contact us with your order number so we can check it and provide the tracking information for you. 

6. How long does shipping usually take?

The estimated shipping time for our products is approximately 1-2 weeks. Furthermore, our primary source of shipping will be Canada Post and USPS.

Due to high demand, order processing can take up to 48 hours and estimated delivery times are subject to change. We try our best to process the order within 24 hours.

You will be informed via email when your order is confirmed and shipped out with tracking information.

7. Where do you ship to?

We ship domestically to the U.S. and internationally to all 195 countries. For better delivery service, we advise you to include your phone number in your order details, as we may need to call you if we have problems delivering your package.

Rest assured, shipment is available and insured for both domestic and international orders.

8. Where do you ship from?

Our warehouse is located in North America. We are a Canadian brand!